Specialist Property Insurance for Homes Others Won't Cover

An independent Hampshire insurance broker arranging home, landlord, holiday home, unoccupied and non-standard property cover for clients across the UK.

Welcome to Specialist Insurance Solutions

Some homes don’t fit a tick-box online quote. A timber frame, a period property, a let portfolio, a house standing empty after a bereavement, these are the risks we arrange cover for every day. Speak to a named adviser who understands your property and the insurers who will underwrite it.

Independent Insurance Advice Since 1999

Specialist Insurance Solutions Limited is an independent insurance intermediary incorporated in 1999 and authorised and regulated by the Financial Conduct Authority (FRN 305502). We arrange personal insurance for high-net-worth individuals and for almost every residential scenario, alongside commercial cover for a wide range of professions.

Because we are independent, we are not tied to any single insurer. We compare specialist markets that price-comparison sites cannot reach, and we recommend the policy that genuinely fits your circumstances rather than the one that happens to be cheapest on screen. Everything we do is built on three principles: simplicity, clarity and confidence.

Insurance Made Easier, in Experienced Hands

Insurance isn’t the most exciting item on your to-do list, and making a claim is rarely pleasant, particularly when life is already busy. Our job is to take that weight off you: to simplify the process, explain your cover in plain English and make sure your policy responds the way you expect when something goes wrong.

You will have a personal account manager who knows your name and your property. No call centres, no starting from scratch each time you ring. If we say we’ll call you back, we do. You can hear from us as often or as little as you like; you set the pace.

The simplicity of one personal account manager on your side, who knows you and can streamline your insurance portfolio.

We know that clients value open communication and continuity of relationships, so we’re easy to reach and respond swiftly.

Your personal account manager will be your key point of contact. We can help simplify your insurance – reducing the number of policies, renewals and premiums you manage. Better value often results from such a portfolio approach.

Clarity through our expert independent advice and transparent explanations.

‘Non-advice’ brokers simply present quotes and terms. The onus is on you to select an option and hope you get it right. Unless a loss occurs, your renewal may be the broker’s next point of contact with you.

In contrast, we give expert unbiased advice. Our independence means we aren’t tied to specific insurers. We recommend the best solutions for your needs, explaining each in plain English to help your decision process. Only specialist insurers with exceptional claim services and strong financial ratings are considered.

We understand policies, so you can have confidence in your insurance, trusting it to respond as you would expect after an issue.

Unusually for a broker, we have +25 years’ experience of underwriting policies and researching client needs whilst at specialist insurers. So, we know what insurers seek in terms of risk selection, risk management and underwriting.

Truly understanding insurance contracts means we can clearly explain what is or isn’t covered and whether exclusions/conditions exist. This gives more clarity upfront about how your insurance will respond after a loss. Such insight gives more confidence and helps avoid the surprise or stress that many experience when making a claim.

Insurance We Arrange: Products and services available

Every property and every owner is different. Below are the areas we’re asked about most often, if your situation isn’t listed, it’s still worth a conversation, as unusual risks are our normal work.

Excellent

Trustpilot rating
Rated 4.7 out of 5 based on 24 reviews
Trustpilot Trustpilot
Rating 5 stars
By Alison Bullock Aarsten

about 12 days ago

Excellent service

Excellent service, finding an insurance quote for my holiday home that met my needs and was competitively priced. Amy was helpful, efficient and very pleasant to speak to and in correspondence.

Rating 5 stars
By Yvette Simpson

about 15 days ago

Absolutely first class customer service…

Absolutely first class customer service today with Adam. Understood what I needed and was able to make a great and extremely competitive quote within minutes. Making payment was super easy too!

Rating 5 stars
By Gemma

about 25 days ago

Clear, concise and value for money

Adam was so helpful, answered all my many questions and helped us find insurance for our underpinned property aswell as saving us 350 to boot! Made the process easy as well as explaining the differences in the proposals offered Recommending to all my friends and family.

Rating 5 stars
By Katie Foster

about 17 days ago

Amy was excellent

Amy was excellent. She understood our situation very clearly and quickly arranged us excellent cover at a very good price Would highly recommend

Rating 5 stars
By Hel Kj

about 1 month ago

Great cover for listed buildings

Adam was great. He took onboard the requirements and feedback. It wasn't the most straightforward quote as it covered a listed building.

Rating 5 stars
By New Customer

about 1 month ago

Amy was very helpful in every way.

Amy was very helpful in every way and took the time to answer all my questions to my satisfaction although, it was not a working day. Thanks, Amy, for all your help.

Who We Work With

We’re usually contacted by people who have already been declined online, quoted an uncomfortable premium, or told their circumstances are “too complicated”. That’s the work we’re built for.

Owners of unusual or period properties

Listed buildings, converted barns, timber and steel frames, and homes with flat or green roofs.

Landlords and property owners

Single lets, portfolios, HMOs, student and DSS tenancies, blocks of flats and mixed-use buildings.

Executors, families and homes in probate

Empty properties following a bereavement often need cover in place quickly and under the right terms. We can arrange it the same day where required.

High-net-worth households

Where the value of the buildings, contents or valuables exceeds what a standard policy will entertain.

People with a claims history or non-standard circumstances

Previous subsidence, flood or escape-of-water claims, unspent convictions, bankruptcy, or a property near a watercourse. A declined quote online is not the end of the road.

Why Comparison Sites Decline Certain Properties

Price comparison sites are built for volume. Their underwriting rules are automated, so anything that falls outside a narrow definition of “standard” is refused rather than assessed. Common triggers include non-standard construction, extended unoccupancy, subsidence history, flood-risk postcodes, holiday or short-term letting, high rebuild values and unusual occupancy arrangements.

A specialist insurer will look at the same property and ask better questions: what is the roof actually made of, what remedial work has been done, how is the property monitored while it’s empty. That’s where a broker earns their place, we present your risk properly to insurers who understand it, rather than letting a form reject it in twenty seconds.

Get In Touch For Expert Property Insurance Advice

How to Arrange Cover With Us

Price comparison sites are built for volume. Their underwriting rules are automated, so anything that falls outside a narrow definition of “standard” is refused rather than assessed. Common triggers include non-standard construction, extended unoccupancy, subsidence history, flood-risk postcodes, holiday or short-term letting, high rebuild values and unusual occupancy arrangements.

A specialist insurer will look at the same property and ask better questions: what is the roof actually made of, what remedial work has been done, how is the property monitored while it’s empty. That’s where a broker earns their place, we present your risk properly to insurers who understand it, rather than letting a form reject it in twenty seconds.

1. Tell us about the property

Call, email or complete the enquiry form. A short conversation is usually enough for us to understand what needs insuring and any features that make it unusual.

2. We approach the right insurers

We take your risk to the specialist markets most likely to write it, rather than sending it to everyone and hoping. Where more information is needed, we tell you exactly what and why.

3. We explain the options

You’ll get a clear comparison of the cover available, what’s included, what’s excluded and which conditions apply, with our recommendation and the reasoning behind it.

4. We stay with you

Your account manager remains your point of contact through the year, at renewal and, if it comes to it, throughout a claim.

Why Use a Broker Instead of a Price Comparison Website

A comparison site sells a standard, off-the-shelf policy and leaves you to judge whether it fits your home. If it doesn’t, you usually find out at the point of claim, when an exclusion, a condition or an undervalued sum insured reduces or invalidates the settlement.

We take the time to understand your circumstances, explain your options in plain English and arrange cover that genuinely matches the risk. You get a named adviser who knows your file, supports you at renewal and acts on your behalf if you need to claim. Our advice costs you nothing extra, we’re remunerated by the insurer, and in many cases specialist markets are also more competitively priced than the online quote you started with.

Based in Hampshire, Arranging Insurance Across the UK

Our office is at Fleming Court Business Centre in Eastleigh, Hampshire (SO50 9PD), a few minutes from Southampton and easily reached from Winchester, Fareham, Portsmouth, Romsey and the wider Solent area. Clients across Hampshire, Dorset, Wiltshire, Surrey, Sussex and the Isle of Wight regularly work with us in person.
We also arrange cover for property owners throughout England, Scotland, Wales and Northern Ireland, as well as UK residents with holiday homes overseas. Most advice is given by phone, email or video call, whichever suits you, you don’t need to be local to work with us.

Regulated, Experienced and Independent

Specialist Insurance Solutions Limited has been arranging insurance since 1999 and is authorised and regulated by the Financial Conduct Authority under firm reference number 305502, which you can verify on the FCA Register. We are a wholly owned subsidiary of TAADA Holdings Limited, registered in England and Wales (16680940).

Our advisers came to broking from underwriting, with more than 25 years spent inside specialist insurers assessing exactly the kinds of risks we now place. That background is why we can be direct with you about what a policy will and won’t do, and it’s reflected in our independent Trustpilot reviews.

Frequently Asked Questions

What does Specialist Insurance Solutions do?

Specialist Insurance Solutions Ltd is an independent insurance broker based in Hampshire. We arrange tailored cover for individuals, landlords, property owners and businesses – including home, high net worth, non-standard property, landlord, unoccupied, holiday home, commercial property and specialist motor insurance. Our focus is on personal service and finding suitable cover for clients whose needs don’t fit a standard online policy.

Yes. Specialist Insurance Solutions Ltd is authorised and regulated by the Financial Conduct Authority, reference number 305502. You can verify these details on the FCA register. We are a wholly owned subsidiary of TAADA Holdings Limited (registered in England and Wales: 16680940).

Yes. As an independent broker we have access to multiple insurers and specialist markets, so we can source and compare cover rather than being tied to a single provider. This is particularly valuable for properties and risks that comparison sites and direct insurers often decline.

We are based in Eastleigh, Hampshire (SO50 9PD), near Southampton, and arrange insurance for clients across the UK. Much of our advice is provided over the phone, by email or in person to suit you.

A comparison site sells a standard, off-the-shelf policy and leaves you to judge whether it fits. We take time to understand your circumstances, explain your options in plain English and arrange cover that genuinely matches your risk – with a named point of contact who supports you at renewal and at claim time.

Call us on 023 8073 6266, email info@sis-ltd.co.uk, or use the contact form on our website. Tell us a little about what you need to insure and we’ll come back to you with suitable options.